網路商店服務品質、消費者滿意度及消費者忠誠度關聯之研究 :; 以payEasy網路購物商店為探討對象 = A study of relationships among service quality, customer satisfaction and customer loyalty of online stores : use PayEasy as a case /-劉安琪, 戴孟柔, 盧美辰[撰]